Refund and Returns Policy
Refund and Returns Policy
Effective Date: June 10, 2026
At Spiritual Academy (“we,” “our,” or “us”), we strive to provide high-quality spiritual education, courses, workshops, and related services. Please read this Refund and Returns Policy carefully before purchasing any products or services through Spiritual Academy.
By making a purchase on our website, you agree to the terms outlined below.
1. Digital Courses and Online Programs
Due to the nature of digital products and instant access to course materials, all sales of online courses, digital downloads, recorded sessions, e-books, and educational resources are generally final and non-refundable.
Refund requests may be considered only under the following circumstances:
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You were charged multiple times for the same purchase due to a technical error.
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You were unable to access the purchased course due to a verified technical issue on our end that could not be resolved within a reasonable timeframe.
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A course or program was cancelled by Spiritual Academy.
Refund requests must be submitted within 7 days of the purchase date.
2. Live Workshops, Events, and Training Sessions
For live online or in-person workshops, seminars, and training sessions:
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Cancellation requests made at least 7 days before the scheduled event may be eligible for a full refund or credit toward a future program.
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Cancellation requests made less than 7 days before the event may not be eligible for a refund.
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If Spiritual Academy cancels or reschedules an event, participants will have the option to receive a full refund or transfer their registration to a future session.
3. Physical Products (If Applicable)
If physical products are offered through our website, returns may be accepted under the following conditions:
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The item must be returned within 14 days of delivery.
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Products must be unused, unopened, and in their original packaging.
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Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect.
We reserve the right to refuse returns that do not meet these conditions.
4. Non-Refundable Items
The following items and services are non-refundable:
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Downloadable digital products
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Completed consultation or coaching sessions
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Membership fees already utilized
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Gift cards or promotional vouchers
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Services that have already been delivered in full
5. Refund Processing
Approved refunds will be processed using the original payment method used during purchase.
Please allow 5–10 business days for the refund to appear in your account, depending on your bank or payment provider.
6. Chargebacks
If you experience any issues with your purchase, we encourage you to contact us before initiating a chargeback through your payment provider. Unauthorized chargebacks may result in suspension or termination of access to our services.
7. Changes to This Policy
We reserve the right to modify this Refund and Returns Policy at any time without prior notice. Any updates will be posted on this page with a revised effective date.
8. Contact Us
If you have any questions regarding this Refund and Returns Policy or wish to request a refund, please contact us:
Spiritual Academy
Email: spiritualacademy781@gmail.com
Phone: +91 75083 50777
Address: Dhulkot Road, Ahmedgarh, District Malerkotla, Punjab, India